Embassy Suites By Hilton Syracuse Destiny USA

Booking.com somehow did not reserve the rooms or send in the correct details of my reservation. with that said, I lost my discount, I would have got thru booking through Booking.com. The receptionist worker with me to get 2 rooms I absolutely needed because of the reason for my vist was very stressful and time constraints were of the essence. I very much appreciate the receptionist working to accommodate me my wife and mother inlaw. Happy hour from 5:30 to 7 was nice. You get 2 free drinks per and snacks. Breakfast was the fantastic good coffee and food choices, and the guy making the omelets was very friendly and made a great omelet The sitting lounging area by the bar with big taste and comfortable seating was great too.

breakfast was good, nice selection of foods and for the most part large enough supply to get what you wanted. Location great allowed us to use bus service to get to the fair and with the mall nearby could go shopping when you wanted.

Loved the staff!!! The check-in man with the pink and black suit made the check-in entertaining and fun!!! The young girl bartender was nice and knew her liquor!!! You get 2 FREE drinks during happy hour wit some salsa, chips, pretzels, and that pasta was chef’s kiss!!! The rooms were clean, HUGE, & smelled good…parking wasn’t a problem…we ate dinner at the restaurant…the waiter was nice…the food was delicious!!! When I say them wings was cooked wit luv!!! The salmon had some lemon drop balls…whoever made that decision need a raise!!!

We came to Syracuse for a college tour at Syracuse University but got into town too early so we requested early check in. It rained a lot that morning we were tired after 4 hours of driving but were prepared to wait in the car until a room was ready. not only did we get a chance for early check in but the very nice reception staff insisted that we have a seat in the lobby until our room was ready. she said, ' don't go out in the rain, sit here and take a load off'. I was so grateful for this kind woman who give us each a bottle of water and told us to relax until the room was ready which took a few minutes. I cannot remember her name but i can sure remember her kind smile and effort. Thank you so much.

The location was perfect, literally right across from the mall. Free breakfast was good, I just wish they had more options for people who don't eat beef or pork. Like maybe chicken or turkey sausage and bacon. You get two free drinks happy hour 5:30pm-7:30pm, I didn't use it but that was very nice of them. They have a pool and fitness center so that was a plus for my kids.